Legal
Privacy Policy
HR Enterprises values privacy, transparency, and data security.
This Privacy Policy explains how ERA™ collects, processes, stores, protects, and manages personal and enterprise data.
1. Information We Collect
User Information
- Name
- Email address
- Phone number
- Employee identification
- Organization details
Technical Information
- Device identifiers
- Browser information
- IP addresses
- Operating system information
- Usage logs
Enterprise Information
- Documents
- Reports
- Workflow records
- Operational data
- Uploaded files
2. Purpose of Processing
Information may be processed to:
- Authenticate users.
- Provide services.
- Improve platform functionality.
- Generate reports.
- Facilitate AI-powered assistance.
- Ensure security compliance.
- Fulfill legal obligations.
3. Legal Basis for Processing
Processing is conducted under one or more of the following grounds:
- User consent.
- Contractual necessity.
- Legitimate business interests.
- Compliance with legal obligations.
4. AI Processing Disclosure
ERA™ may utilize AI technologies to analyze information and generate outputs.
Such processing may include:
- Document summarization.
- Operational recommendations.
- Workflow optimization.
- Predictive analytics.
- Reporting assistance.
Human oversight remains integral to all critical business decisions.
5. Data Retention
Data shall be retained only for:
- Operational purposes.
- Regulatory compliance.
- Legal obligations.
- Security investigations.
Thereafter, data shall be securely deleted or anonymized.
6. Data Security
HR Enterprises employs:
- Encryption in transit.
- Encryption at rest.
- Role-based access controls.
- Multi-factor authentication.
- Audit logging.
- Security monitoring.
- Backup and disaster recovery systems.
7. International Data Transfers
Where applicable, data transfers outside India shall be conducted using adequate safeguards consistent with GDPR principles and applicable regulations.
8. User Rights
Users may request:
- Access to personal information.
- Rectification of inaccurate data.
- Deletion where legally permissible.
- Restriction of processing.
- Data portability.
- Withdrawal of consent.
9. Third-Party Services
Certain services may be provided through authorized vendors, cloud providers, or integration partners subject to contractual confidentiality obligations.
10. Regulatory Compliance
This Privacy Policy is intended to align with:
- Digital Personal Data Protection Act, 2023 (India)
- Information Technology Act, 2000
- GDPR Principles
- Applicable industry security standards
11. Billing & Payment Policy
All invoices generated through or by HR Enterprises shall be payable within 7–10 calendar days from the invoice date, unless a separate contractual agreement specifies otherwise. Delayed payments may affect access to services, support, maintenance, subscriptions, deliverables, or platform functionality. HR Enterprises reserves the right to take appropriate recovery actions for outstanding amounts in accordance with applicable laws and contractual obligations.
12. Contact
Data Protection Office
HR Enterprises
Legal@eraapp.com